{"id":1149,"date":"2022-01-11T09:10:16","date_gmt":"2022-01-11T09:10:16","guid":{"rendered":"https:\/\/www.smartsaleerp.com\/helpdesk\/?post_type=ht_kb&#038;p=1149"},"modified":"2022-02-09T08:47:59","modified_gmt":"2022-02-09T08:47:59","slug":"how-to-restore-suspended-subscription","status":"publish","type":"ht_kb","link":"https:\/\/www.smartsaleerp.com\/helpdesk\/knowledge-base\/how-to-restore-suspended-subscription\/","title":{"rendered":"HOW TO RESTORE SUSPENDED SUBSCRIPTION"},"content":{"rendered":"<ol>\n<li>In the SmartSale POS Menu, click on File and then go to Client services and then choose Suspend\/Restore Subscription.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1150\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs1.png\" alt=\"\" width=\"1366\" height=\"768\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs1.png 1366w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs1-600x337.png 600w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs1-200x112.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs1-768x432.png 768w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs1-50x28.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs1-60x34.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs1-100x56.png 100w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/p>\n<ol start=\"2\">\n<li>In the search box, search the name of the customer whose subscription you want to RESTORE.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1151\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs2.png\" alt=\"\" width=\"298\" height=\"173\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs2.png 298w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs2-200x116.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs2-50x29.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs2-60x35.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs2-100x58.png 100w\" sizes=\"auto, (max-width: 298px) 100vw, 298px\" \/><\/a><\/p>\n<ol start=\"3\">\n<li>In the drop down menu, choose the subscription you want to RESTORE.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1152\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs3.png\" alt=\"\" width=\"1366\" height=\"768\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs3.png 1366w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs3-600x337.png 600w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs3-200x112.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs3-768x432.png 768w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs3-50x28.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs3-60x34.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs3-100x56.png 100w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/p>\n<ol start=\"4\">\n<li>Double click on any of the yellow boxes to select the days you want the subscription restored.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs4.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1153\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs4.png\" alt=\"\" width=\"421\" height=\"155\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs4.png 421w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs4-200x74.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs4-50x18.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs4-60x22.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs4-100x37.png 100w\" sizes=\"auto, (max-width: 421px) 100vw, 421px\" \/><\/a><\/li>\n<li>Select the range of days<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs5.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1154\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs5.png\" alt=\"\" width=\"442\" height=\"146\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs5.png 442w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs5-200x66.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs5-50x17.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs5-60x20.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/rs5-100x33.png 100w\" sizes=\"auto, (max-width: 442px) 100vw, 442px\" \/><\/a><\/p>\n<ol start=\"6\">\n<li>Click on the green tick to restore subscription.<\/li>\n<\/ol>\n<p><iframe loading=\"lazy\" title=\"How to Restore Subcriptions\" width=\"643\" height=\"362\" src=\"https:\/\/www.youtube.com\/embed\/h_Ywzuh_K3s?list=PLF62JtkFHNeny-w_-oMl7igT7qBL_UiOe\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the SmartSale POS Menu, click on File and then go to Client services and then choose Suspend\/Restore Subscription. In the search box, search the name of the customer whose subscription you want to RESTORE. In the drop down menu, choose the subscription you want to RESTORE. Double click on&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[3],"ht-kb-tag":[34,42,38,43],"class_list":["post-1149","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-how-to-guides","ht_kb_tag-managing-subscriptions","ht_kb_tag-restore","ht_kb_tag-suspend","ht_kb_tag-suspended"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1149","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/comments?post=1149"}],"version-history":[{"count":2,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1149\/revisions"}],"predecessor-version":[{"id":1267,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1149\/revisions\/1267"}],"wp:attachment":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/media?parent=1149"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb-category?post=1149"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb-tag?post=1149"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}