{"id":1164,"date":"2022-01-11T10:19:05","date_gmt":"2022-01-11T10:19:05","guid":{"rendered":"https:\/\/www.smartsaleerp.com\/helpdesk\/?post_type=ht_kb&#038;p=1164"},"modified":"2022-02-09T08:42:25","modified_gmt":"2022-02-09T08:42:25","slug":"how-to-suspend-subscription","status":"publish","type":"ht_kb","link":"https:\/\/www.smartsaleerp.com\/helpdesk\/knowledge-base\/how-to-suspend-subscription\/","title":{"rendered":"HOW TO SUSPEND SUBSCRIPTION"},"content":{"rendered":"<ol>\n<li>In the SmartSale POS Menu, click on File and then go to Client services and then choose Suspend\/Restore Subscription.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as1-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1165\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as1-1.png\" alt=\"\" width=\"1366\" height=\"768\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as1-1.png 1366w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as1-1-600x337.png 600w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as1-1-200x112.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as1-1-768x432.png 768w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as1-1-50x28.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as1-1-60x34.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as1-1-100x56.png 100w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/p>\n<ol start=\"2\">\n<li>In the search box, search the name of the customer whose subscription you want to Suspend.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as2-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1166\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as2-1.png\" alt=\"\" width=\"298\" height=\"173\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as2-1.png 298w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as2-1-200x116.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as2-1-50x29.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as2-1-60x35.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as2-1-100x58.png 100w\" sizes=\"auto, (max-width: 298px) 100vw, 298px\" \/><\/a><\/p>\n<ol start=\"3\">\n<li>In the drop down menu, choose the subscription you want to suspend.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1167\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as3.png\" alt=\"\" width=\"1366\" height=\"768\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as3.png 1366w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as3-600x337.png 600w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as3-200x112.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as3-768x432.png 768w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as3-50x28.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as3-60x34.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as3-100x56.png 100w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/li>\n<li>The grey colored boxes indicates the dates out of range, and the blue boxes shows the days in the past. Double click on any of the white boxes to select the days you want the subscription suspended.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as4.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1168\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as4.png\" alt=\"\" width=\"433\" height=\"197\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as4.png 433w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as4-200x91.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as4-50x23.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as4-60x27.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as4-100x45.png 100w\" sizes=\"auto, (max-width: 433px) 100vw, 433px\" \/><\/a><\/p>\n<ol start=\"5\">\n<li>Select the range of day you want the subscription suspended for<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as5.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1169\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as5.png\" alt=\"\" width=\"430\" height=\"126\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as5.png 430w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as5-200x59.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as5-50x15.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as5-60x18.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as5-100x29.png 100w\" sizes=\"auto, (max-width: 430px) 100vw, 430px\" \/><\/a><\/p>\n<ol start=\"6\">\n<li>Click on the green tick when done to suspend the subscription. All suspended days have yellow boxes.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as6.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1170\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as6.png\" alt=\"\" width=\"421\" height=\"155\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as6.png 421w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as6-200x74.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as6-50x18.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as6-60x22.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/01\/as6-100x37.png 100w\" sizes=\"auto, (max-width: 421px) 100vw, 421px\" \/><\/a><iframe loading=\"lazy\" title=\"How to Suspend Subcriptions\" width=\"643\" height=\"362\" src=\"https:\/\/www.youtube.com\/embed\/bmpzXN0Qjo4?list=PLF62JtkFHNeny-w_-oMl7igT7qBL_UiOe\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>In the SmartSale POS Menu, click on File and then go to Client services and then choose Suspend\/Restore Subscription. In the search box, search the name of the customer whose subscription you want to Suspend. In the drop down menu, choose the subscription you want to suspend. The grey colored&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[3],"ht-kb-tag":[34,39,38],"class_list":["post-1164","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-how-to-guides","ht_kb_tag-managing-subscriptions","ht_kb_tag-stop","ht_kb_tag-suspend"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1164","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/comments?post=1164"}],"version-history":[{"count":2,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1164\/revisions"}],"predecessor-version":[{"id":1264,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1164\/revisions\/1264"}],"wp:attachment":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/media?parent=1164"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb-category?post=1164"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb-tag?post=1164"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}