{"id":1312,"date":"2022-02-11T11:55:49","date_gmt":"2022-02-11T11:55:49","guid":{"rendered":"https:\/\/www.smartsaleerp.com\/helpdesk\/?post_type=ht_kb&#038;p=1312"},"modified":"2022-02-11T11:55:49","modified_gmt":"2022-02-11T11:55:49","slug":"how-to-unfollow-a-subscription","status":"publish","type":"ht_kb","link":"https:\/\/www.smartsaleerp.com\/helpdesk\/knowledge-base\/how-to-unfollow-a-subscription\/","title":{"rendered":"HOW TO UNFOLLOW A SUBSCRIPTION"},"content":{"rendered":"<ol>\n<li>In the SmartSale interface, click on Find Customer to search for the name of the client who wants to unfollow a subscription.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1313\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b1.png\" alt=\"\" width=\"171\" height=\"130\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b1.png 171w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b1-50x38.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b1-60x46.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b1-100x76.png 100w\" sizes=\"auto, (max-width: 171px) 100vw, 171px\" \/><\/a><\/p>\n<ol start=\"2\">\n<li>In the search bar, search for the name of the customer.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1314\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b2.png\" alt=\"\" width=\"356\" height=\"223\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b2.png 356w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b2-200x125.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b2-50x31.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b2-60x38.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b2-100x63.png 100w\" sizes=\"auto, (max-width: 356px) 100vw, 356px\" \/><\/a><\/p>\n<ol start=\"3\">\n<li>Navigate the options below the client profile and click on follow a subscription.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1315\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b3.png\" alt=\"\" width=\"308\" height=\"261\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b3.png 308w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b3-200x169.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b3-50x42.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b3-60x51.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b3-100x85.png 100w\" sizes=\"auto, (max-width: 308px) 100vw, 308px\" \/><\/a><\/li>\n<li>Click on the remove icon by the Following 1 subscription to unfollow.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b4.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1316\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b4.png\" alt=\"\" width=\"857\" height=\"231\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b4.png 857w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b4-600x162.png 600w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b4-200x54.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b4-768x207.png 768w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b4-50x13.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b4-60x16.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/b4-100x27.png 100w\" sizes=\"auto, (max-width: 857px) 100vw, 857px\" \/><\/a><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"How to Unfollow a Subscription\" width=\"643\" height=\"362\" src=\"https:\/\/www.youtube.com\/embed\/oPvGMyavwMI?list=PLF62JtkFHNeny-w_-oMl7igT7qBL_UiOe\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the SmartSale interface, click on Find Customer to search for the name of the client who wants to unfollow a subscription. In the search bar, search for the name of the customer. Navigate the options below the client profile and click on follow a subscription. Click on the remove&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[3],"ht-kb-tag":[],"class_list":["post-1312","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-how-to-guides"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1312","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/comments?post=1312"}],"version-history":[{"count":1,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1312\/revisions"}],"predecessor-version":[{"id":1317,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1312\/revisions\/1317"}],"wp:attachment":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/media?parent=1312"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb-category?post=1312"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb-tag?post=1312"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}