{"id":1365,"date":"2022-02-15T16:29:00","date_gmt":"2022-02-15T16:29:00","guid":{"rendered":"https:\/\/www.smartsaleerp.com\/helpdesk\/?post_type=ht_kb&#038;p=1365"},"modified":"2022-08-22T10:46:12","modified_gmt":"2022-08-22T10:46:12","slug":"how-to-search-for-customers-using-phone-number","status":"publish","type":"ht_kb","link":"https:\/\/www.smartsaleerp.com\/helpdesk\/knowledge-base\/how-to-search-for-customers-using-phone-number\/","title":{"rendered":"HOW TO SEARCH FOR CUSTOMERS USING PHONE NUMBER"},"content":{"rendered":"<ol>\n<li>In the search bar to search for customers by name, enter the full phone number of the customer you are searching for.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/1-4.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1366\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/1-4.png\" alt=\"\" width=\"261\" height=\"101\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/1-4.png 261w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/1-4-200x77.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/1-4-50x19.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/1-4-60x23.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/1-4-100x39.png 100w\" sizes=\"auto, (max-width: 261px) 100vw, 261px\" \/><\/a><\/p>\n<ol start=\"2\">\n<li>Press the enter key to search for the phone number. If the number entered is associated with a customer, the full name of the customer will appear as shown below.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/2-4.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1367\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/2-4.png\" alt=\"\" width=\"543\" height=\"96\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/2-4.png 543w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/2-4-200x35.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/2-4-50x9.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/2-4-60x11.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/02\/2-4-100x18.png 100w\" sizes=\"auto, (max-width: 543px) 100vw, 543px\" \/><\/a><iframe loading=\"lazy\" title=\"How to search for customer using phone number\" width=\"643\" height=\"362\" src=\"https:\/\/www.youtube.com\/embed\/8ss-oRlyxOo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/li>\n<\/ol>\n<p><strong>PLEASE NOTE: The client needs to be registered in order to use this feature. However, the phone number that is going to be used for the search\u00a0 should be the same phone number registered to the client.\u00a0<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the search bar to search for customers by name, enter the full phone number of the customer you are searching for. Press the enter key to search for the phone number. If the number entered is associated with a customer, the full name of the customer will appear as&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[3],"ht-kb-tag":[118,117],"class_list":["post-1365","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-how-to-guides","ht_kb_tag-phone-number","ht_kb_tag-search-for-customers-using-phone-number"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1365","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/comments?post=1365"}],"version-history":[{"count":4,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1365\/revisions"}],"predecessor-version":[{"id":1371,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1365\/revisions\/1371"}],"wp:attachment":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/media?parent=1365"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb-category?post=1365"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb-tag?post=1365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}