{"id":1413,"date":"2022-03-01T17:03:00","date_gmt":"2022-03-01T17:03:00","guid":{"rendered":"https:\/\/www.smartsaleerp.com\/helpdesk\/?post_type=ht_kb&#038;p=1413"},"modified":"2022-08-22T10:43:08","modified_gmt":"2022-08-22T10:43:08","slug":"how-to-adjust-the-start-and-expiry-date-of-subscription","status":"publish","type":"ht_kb","link":"https:\/\/www.smartsaleerp.com\/helpdesk\/knowledge-base\/how-to-adjust-the-start-and-expiry-date-of-subscription\/","title":{"rendered":"HOW TO ADJUST THE START AND EXPIRY DATE OF SUBSCRIPTION"},"content":{"rendered":"<ol>\n<li>Click on the Client Inquiry button.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1414\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/1.png\" alt=\"\" width=\"385\" height=\"185\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/1.png 385w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/1-200x96.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/1-50x24.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/1-60x29.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/1-100x48.png 100w\" sizes=\"auto, (max-width: 385px) 100vw, 385px\" \/><\/a><\/li>\n<li>On the left panel, select ALL CUSTOMERS from the drop down menu. From the dropdown menu below, select SUBSCRIPTION INFORMATION.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1415\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/2.png\" alt=\"\" width=\"394\" height=\"342\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/2.png 394w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/2-200x174.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/2-50x43.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/2-60x52.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/2-100x87.png 100w\" sizes=\"auto, (max-width: 394px) 100vw, 394px\" \/><\/a><a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/2b.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1416\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/2b.png\" alt=\"\" width=\"411\" height=\"252\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/2b.png 411w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/2b-200x123.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/2b-50x31.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/2b-60x37.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/2b-100x61.png 100w\" sizes=\"auto, (max-width: 411px) 100vw, 411px\" \/><\/a><\/li>\n<li>Click on All Customers, then select the name of the customer you are looking for.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1417\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/3.png\" alt=\"\" width=\"1363\" height=\"297\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/3.png 1363w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/3-600x131.png 600w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/3-200x44.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/3-768x167.png 768w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/3-50x11.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/3-60x13.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/3-100x22.png 100w\" sizes=\"auto, (max-width: 1363px) 100vw, 1363px\" \/><\/a><\/li>\n<li>Under the Start Date column, right-click and choose Manage then click on Adjust Start Date.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/4.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1418\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/4.png\" alt=\"\" width=\"898\" height=\"359\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/4.png 898w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/4-600x240.png 600w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/4-200x80.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/4-768x307.png 768w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/4-50x20.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/4-60x24.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/4-100x40.png 100w\" sizes=\"auto, (max-width: 898px) 100vw, 898px\" \/><\/a><\/li>\n<li>Pick out the new date by clicking on the dropdown to view the calendar.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/5.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1419\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/5.png\" alt=\"\" width=\"429\" height=\"359\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/5.png 429w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/5-200x167.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/5-50x42.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/5-60x50.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/5-100x84.png 100w\" sizes=\"auto, (max-width: 429px) 100vw, 429px\" \/><\/a><\/li>\n<li>Move to the Actual Expiry column, right-click and choose Manage then click on Adjust Actual Expiry.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/6.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1420\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/6.png\" alt=\"\" width=\"473\" height=\"372\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/6.png 473w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/6-200x157.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/6-50x39.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/6-60x47.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/6-100x79.png 100w\" sizes=\"auto, (max-width: 473px) 100vw, 473px\" \/><\/a><\/p>\n<ol start=\"7\">\n<li>Change the date by clicking on the dropdown to view the calendar.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/7.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1421\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/7.png\" alt=\"\" width=\"485\" height=\"400\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/7.png 485w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/7-200x165.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/7-50x41.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/7-60x49.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/03\/7-100x82.png 100w\" sizes=\"auto, (max-width: 485px) 100vw, 485px\" \/><\/a><\/li>\n<li>When you are done, you can close the page.<\/li>\n<\/ol>\n<p><iframe loading=\"lazy\" title=\"How to Adjust Start and Epiry Date of Subsriptions\" width=\"643\" height=\"362\" src=\"https:\/\/www.youtube.com\/embed\/W96kWd2PxJ4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Click on the Client Inquiry button. On the left panel, select ALL CUSTOMERS from the drop down menu. From the dropdown menu below, select SUBSCRIPTION INFORMATION. Click on All Customers, then select the name of the customer you are looking for. Under the Start Date column, right-click and choose Manage&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[3],"ht-kb-tag":[107,106],"class_list":["post-1413","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-how-to-guides","ht_kb_tag-adjust","ht_kb_tag-adjust-the-start-and-expiry-date-of-subscription"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1413","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/comments?post=1413"}],"version-history":[{"count":1,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1413\/revisions"}],"predecessor-version":[{"id":1422,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1413\/revisions\/1422"}],"wp:attachment":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/media?parent=1413"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb-category?post=1413"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb-tag?post=1413"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}