{"id":1459,"date":"2022-04-13T13:45:36","date_gmt":"2022-04-13T13:45:36","guid":{"rendered":"https:\/\/www.smartsaleerp.com\/helpdesk\/?post_type=ht_kb&#038;p=1459"},"modified":"2022-08-22T10:41:17","modified_gmt":"2022-08-22T10:41:17","slug":"how-to-view-subcription-information-of-customers","status":"publish","type":"ht_kb","link":"https:\/\/www.smartsaleerp.com\/helpdesk\/knowledge-base\/how-to-view-subcription-information-of-customers\/","title":{"rendered":"HOW TO VIEW SUBSCRIPTION INFORMATION OF CUSTOMERS"},"content":{"rendered":"<ol>\n<li>In the SmartSale window, click on CRM &amp; MARKETING and then click on CLIENT INQUIRY.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/1-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1460 size-full\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/1-2-e1649857345613.png\" alt=\"\" width=\"504\" height=\"344\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/1-2-e1649857345613.png 504w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/1-2-e1649857345613-200x137.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/1-2-e1649857345613-50x34.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/1-2-e1649857345613-60x41.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/1-2-e1649857345613-100x68.png 100w\" sizes=\"auto, (max-width: 504px) 100vw, 504px\" \/><\/a><\/p>\n<ol start=\"2\">\n<li>Click on the first drop-down menu in the left column, select ALL CUSTOMERS.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/2-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1461 size-full\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/2-2-e1649857384526.png\" alt=\"\" width=\"376\" height=\"520\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/2-2-e1649857384526.png 376w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/2-2-e1649857384526-145x200.png 145w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/2-2-e1649857384526-36x50.png 36w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/2-2-e1649857384526-43x60.png 43w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/2-2-e1649857384526-72x100.png 72w\" sizes=\"auto, (max-width: 376px) 100vw, 376px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<ol start=\"3\">\n<li>Click on the second drop down menu (Select report type) and choose Subscription Information.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/3-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1462 size-full\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/3-2-e1649857424925.png\" alt=\"\" width=\"392\" height=\"432\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/3-2-e1649857424925.png 392w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/3-2-e1649857424925-181x200.png 181w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/3-2-e1649857424925-45x50.png 45w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/3-2-e1649857424925-54x60.png 54w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/3-2-e1649857424925-91x100.png 91w\" sizes=\"auto, (max-width: 392px) 100vw, 392px\" \/><\/a><\/p>\n<ol start=\"4\">\n<li>Click on All Customers below the select report type drop down menu to generate the report.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/4-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1463\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/4-2.png\" alt=\"\" width=\"367\" height=\"53\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/4-2.png 367w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/4-2-200x29.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/4-2-50x7.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/4-2-60x9.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/4-2-100x14.png 100w\" sizes=\"auto, (max-width: 367px) 100vw, 367px\" \/><\/a><\/p>\n<ol start=\"5\">\n<li>You can also click on the All Subscription drop down menu to select the specific report required. Such as active suspended or cancelled subscriptions.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/5-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1464 size-full\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/5-1-e1649857491633.png\" alt=\"\" width=\"1600\" height=\"440\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/5-1-e1649857491633.png 1600w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/5-1-e1649857491633-600x165.png 600w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/5-1-e1649857491633-200x55.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/5-1-e1649857491633-768x211.png 768w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/5-1-e1649857491633-50x14.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/5-1-e1649857491633-1536x422.png 1536w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/5-1-e1649857491633-60x17.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/04\/5-1-e1649857491633-100x28.png 100w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"How to generate a report on subcription information of customers\" width=\"643\" height=\"362\" src=\"https:\/\/www.youtube.com\/embed\/b-m1PKdKmhI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the SmartSale window, click on CRM &amp; MARKETING and then click on CLIENT INQUIRY. Click on the first drop-down menu in the left column, select ALL CUSTOMERS. &nbsp; Click on the second drop down menu (Select report type) and choose Subscription Information. Click on All Customers below the select&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[3],"ht-kb-tag":[100,101,99],"class_list":["post-1459","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-how-to-guides","ht_kb_tag-subscription","ht_kb_tag-subscription-information","ht_kb_tag-view-subscription-information-of-customers"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1459","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/comments?post=1459"}],"version-history":[{"count":2,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1459\/revisions"}],"predecessor-version":[{"id":1772,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1459\/revisions\/1772"}],"wp:attachment":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/media?parent=1459"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb-category?post=1459"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb-tag?post=1459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}