{"id":1714,"date":"2022-07-22T17:49:06","date_gmt":"2022-07-22T17:49:06","guid":{"rendered":"https:\/\/www.smartsaleerp.com\/helpdesk\/?post_type=ht_kb&#038;p=1714"},"modified":"2022-08-22T10:22:31","modified_gmt":"2022-08-22T10:22:31","slug":"how-to-make-returns-or-exchanges","status":"publish","type":"ht_kb","link":"https:\/\/www.smartsaleerp.com\/helpdesk\/knowledge-base\/how-to-make-returns-or-exchanges\/","title":{"rendered":"How to Make Returns or Exchanges"},"content":{"rendered":"<ol>\n<li>Click on SmartSale POS then click on Find Sales Receipt<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/1-1-e1658511221537.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1716\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/1-1-e1658511221537.png\" alt=\"\" width=\"344\" height=\"338\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/1-1-e1658511221537.png 344w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/1-1-e1658511221537-200x197.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/1-1-e1658511221537-50x50.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/1-1-e1658511221537-60x60.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/1-1-e1658511221537-100x98.png 100w\" sizes=\"auto, (max-width: 344px) 100vw, 344px\" \/><\/a><\/li>\n<\/ol>\n<p>2. Choose the receipt from the left column <a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/2-1-e1658511311516.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1717\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/2-1-e1658511311516.png\" alt=\"\" width=\"532\" height=\"140\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/2-1-e1658511311516.png 532w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/2-1-e1658511311516-200x53.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/2-1-e1658511311516-50x13.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/2-1-e1658511311516-60x16.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/2-1-e1658511311516-100x26.png 100w\" sizes=\"auto, (max-width: 532px) 100vw, 532px\" \/><\/a><\/p>\n<p>3. Right-click on the receipt and click on Returns or Exchanges<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/3-2-e1658511554344.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1718\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/3-2-e1658511554344.png\" alt=\"\" width=\"546\" height=\"293\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/3-2-e1658511554344.png 546w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/3-2-e1658511554344-200x107.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/3-2-e1658511554344-50x27.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/3-2-e1658511554344-60x32.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/3-2-e1658511554344-100x54.png 100w\" sizes=\"auto, (max-width: 546px) 100vw, 546px\" \/><\/a><\/p>\n<p>4. Add or subtract items from the cart <a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/4-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1719\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/4-2.png\" alt=\"\" width=\"767\" height=\"514\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/4-2.png 767w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/4-2-600x402.png 600w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/4-2-200x134.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/4-2-50x34.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/4-2-60x40.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/07\/4-2-100x67.png 100w\" sizes=\"auto, (max-width: 767px) 100vw, 767px\" \/><\/a><\/p>\n<p>5. Click on MODIFY RECEIPT\u00a0 and complete payment<\/p>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"How to return or exchange items on receipt\" width=\"643\" height=\"362\" src=\"https:\/\/www.youtube.com\/embed\/Gnc5RFMe_Ec?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Click on SmartSale POS then click on Find Sales Receipt 2. Choose the receipt from the left column 3. Right-click on the receipt and click on Returns or Exchanges 4. Add or subtract items from the cart 5. Click on MODIFY RECEIPT\u00a0 and complete payment &nbsp;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[3],"ht-kb-tag":[55,56,57],"class_list":["post-1714","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-how-to-guides","ht_kb_tag-exchanges","ht_kb_tag-make-returns","ht_kb_tag-make-returns-or-exchanges"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1714","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/comments?post=1714"}],"version-history":[{"count":2,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1714\/revisions"}],"predecessor-version":[{"id":1722,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1714\/revisions\/1722"}],"wp:attachment":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/media?parent=1714"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb-category?post=1714"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb-tag?post=1714"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}