{"id":1724,"date":"2022-08-01T10:34:13","date_gmt":"2022-08-01T10:34:13","guid":{"rendered":"https:\/\/www.smartsaleerp.com\/helpdesk\/?post_type=ht_kb&#038;p=1724"},"modified":"2022-08-22T10:21:40","modified_gmt":"2022-08-22T10:21:40","slug":"how-to-top-up-customers-account","status":"publish","type":"ht_kb","link":"https:\/\/www.smartsaleerp.com\/helpdesk\/knowledge-base\/how-to-top-up-customers-account\/","title":{"rendered":"How to Top-up Customer&#8217;s Account"},"content":{"rendered":"<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Click on the Find Customer button<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1725\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/1.jpg\" alt=\"\" width=\"217\" height=\"195\" data-wp-editing=\"1\" \/><\/a><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p style=\"padding-left: 40px;\">2. In the search bar, search for the name of the customer and click on it<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1726\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/2.png\" alt=\"\" width=\"307\" height=\"106\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/2.png 258w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/2-200x69.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/2-50x17.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/2-60x21.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/2-100x34.png 100w\" sizes=\"auto, (max-width: 307px) 100vw, 307px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p style=\"padding-left: 40px;\">3. In the new on the right, click the mode of payment for the top up<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1727\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/3.png\" alt=\"\" width=\"430\" height=\"359\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/3.png 430w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/3-200x167.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/3-50x42.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/3-60x50.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/3-100x83.png 100w\" sizes=\"auto, (max-width: 430px) 100vw, 430px\" \/><\/a><\/p>\n<p style=\"padding-left: 40px;\">4. Enter the top up amount and the payment reference <a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/4.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1728\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/4.png\" alt=\"\" width=\"434\" height=\"242\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/4.png 434w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/4-200x112.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/4-50x28.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/4-60x33.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/4-100x56.png 100w\" sizes=\"auto, (max-width: 434px) 100vw, 434px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p style=\"padding-left: 40px;\">5.\u00a0 Click on submit<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/5.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1729\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/5.png\" alt=\"\" width=\"256\" height=\"190\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/5.png 183w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/5-50x37.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/5-60x45.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/5-100x74.png 100w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p style=\"padding-left: 40px;\">6. Balance on account should be updated<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/6.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1730\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/6.png\" alt=\"\" width=\"851\" height=\"241\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/6.png 851w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/6-600x170.png 600w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/6-200x57.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/6-768x217.png 768w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/6-50x14.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/6-60x17.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2022\/08\/6-100x28.png 100w\" sizes=\"auto, (max-width: 851px) 100vw, 851px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"How to Top Up Accounts\" width=\"643\" height=\"362\" src=\"https:\/\/www.youtube.com\/embed\/s74c3bKXekc?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Click on the Find Customer button 2. In the search bar, search for the name of the customer and click on it &nbsp; 3. In the new on the right, click the mode of payment for the top up 4. Enter the top up amount and the payment reference &nbsp;&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[3],"ht-kb-tag":[53,54],"class_list":["post-1724","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-how-to-guides","ht_kb_tag-top-up","ht_kb_tag-topup"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1724","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/comments?post=1724"}],"version-history":[{"count":3,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1724\/revisions"}],"predecessor-version":[{"id":1747,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/1724\/revisions\/1747"}],"wp:attachment":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/media?parent=1724"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb-category?post=1724"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb-tag?post=1724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}