{"id":961,"date":"2021-12-14T10:04:22","date_gmt":"2021-12-14T10:04:22","guid":{"rendered":"https:\/\/www.smartsaleerp.com\/helpdesk\/?post_type=ht_kb&#038;p=961"},"modified":"2022-02-09T09:59:14","modified_gmt":"2022-02-09T09:59:14","slug":"how-to-check-your-text-box","status":"publish","type":"ht_kb","link":"https:\/\/www.smartsaleerp.com\/helpdesk\/knowledge-base\/how-to-check-your-text-box\/","title":{"rendered":"HOW TO CHECK YOUR TEXT BOX"},"content":{"rendered":"<ol>\n<li>Click on the CRM &amp; Messaging tab.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/t1-e1637578392803.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-953\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/t1-e1637578392803.png\" alt=\"\" width=\"627\" height=\"159\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/t1-e1637578392803.png 627w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/t1-e1637578392803-600x152.png 600w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/t1-e1637578392803-200x51.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/t1-e1637578392803-50x13.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/t1-e1637578392803-60x15.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/t1-e1637578392803-100x25.png 100w\" sizes=\"auto, (max-width: 627px) 100vw, 627px\" \/><\/a><\/li>\n<li>Select Messages, then choose Text.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-962\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c2.png\" alt=\"\" width=\"597\" height=\"284\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c2.png 597w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c2-200x95.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c2-50x24.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c2-60x29.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c2-100x48.png 100w\" sizes=\"auto, (max-width: 597px) 100vw, 597px\" \/><\/a><\/li>\n<li>In the Text Analysis box, you will find new messages, sent messages, outbox messages and expired messages.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-963\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c3.png\" alt=\"\" width=\"923\" height=\"521\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c3.png 923w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c3-600x339.png 600w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c3-200x113.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c3-768x434.png 768w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c3-50x28.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c3-60x34.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c3-100x56.png 100w\" sizes=\"auto, (max-width: 923px) 100vw, 923px\" \/><\/a><\/li>\n<li>You can alter the time period to view old messages by changing the dates using the from-to feature.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c4.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-964\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c4.png\" alt=\"\" width=\"391\" height=\"263\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c4.png 391w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c4-200x135.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c4-50x34.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c4-60x40.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c4-100x67.png 100w\" sizes=\"auto, (max-width: 391px) 100vw, 391px\" \/><\/a><\/li>\n<li>Once the dates are selected, click on the refresh button to display the messages.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c5.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-965\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c5.png\" alt=\"\" width=\"77\" height=\"79\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c5.png 77w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c5-50x50.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/c5-58x60.png 58w\" sizes=\"auto, (max-width: 77px) 100vw, 77px\" \/><\/a><\/li>\n<\/ol>\n<p><iframe loading=\"lazy\" title=\"View Text Inbox\" width=\"643\" height=\"362\" src=\"https:\/\/www.youtube.com\/embed\/0Z_-qUGPezM?list=PLF62JtkFHNekhnZwlhmvsJ1uaES9AXjG3\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Click on the CRM &amp; Messaging tab. Select Messages, then choose Text. In the Text Analysis box, you will find new messages, sent messages, outbox messages and expired messages. You can alter the time period to view old messages by changing the dates using the from-to feature. Once the dates&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[3],"ht-kb-tag":[27],"class_list":["post-961","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-how-to-guides","ht_kb_tag-email-and-sms-messages"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/961","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/comments?post=961"}],"version-history":[{"count":2,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/961\/revisions"}],"predecessor-version":[{"id":1275,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/961\/revisions\/1275"}],"wp:attachment":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/media?parent=961"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb-category?post=961"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb-tag?post=961"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}