{"id":967,"date":"2021-12-14T09:50:29","date_gmt":"2021-12-14T09:50:29","guid":{"rendered":"https:\/\/www.smartsaleerp.com\/helpdesk\/?post_type=ht_kb&#038;p=967"},"modified":"2022-02-09T10:28:14","modified_gmt":"2022-02-09T10:28:14","slug":"how-to-check-your-emails","status":"publish","type":"ht_kb","link":"https:\/\/www.smartsaleerp.com\/helpdesk\/knowledge-base\/how-to-check-your-emails\/","title":{"rendered":"HOW TO CHECK YOUR EMAILS"},"content":{"rendered":"<ol>\n<li>Click on the CRM &amp; Messaging tab.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/t1-e1637578392803.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-953\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/t1-e1637578392803.png\" alt=\"\" width=\"627\" height=\"159\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/t1-e1637578392803.png 627w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/t1-e1637578392803-600x152.png 600w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/t1-e1637578392803-200x51.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/t1-e1637578392803-50x13.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/t1-e1637578392803-60x15.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/t1-e1637578392803-100x25.png 100w\" sizes=\"auto, (max-width: 627px) 100vw, 627px\" \/><\/a><\/li>\n<li>Select Messages, then choose Email.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-968\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a2.png\" alt=\"\" width=\"593\" height=\"245\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a2.png 593w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a2-200x83.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a2-50x21.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a2-60x25.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a2-100x41.png 100w\" sizes=\"auto, (max-width: 593px) 100vw, 593px\" \/><\/a><\/li>\n<li>In the Email Analysis box, you will find new emails, sent emails, outbox emails and expired emails.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-969\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a3.png\" alt=\"\" width=\"926\" height=\"515\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a3.png 926w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a3-600x334.png 600w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a3-200x111.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a3-768x427.png 768w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a3-50x28.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a3-60x33.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a3-100x56.png 100w\" sizes=\"auto, (max-width: 926px) 100vw, 926px\" \/><\/a><\/li>\n<li>You can alter the time period to view old messages by changing the dates using the from-to feature.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a4.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-970\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a4.png\" alt=\"\" width=\"496\" height=\"297\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a4.png 496w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a4-200x120.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a4-50x30.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a4-60x36.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a4-100x60.png 100w\" sizes=\"auto, (max-width: 496px) 100vw, 496px\" \/><\/a><\/li>\n<li>Once the dates are selected, click on the refresh button to display the messages.<a href=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a5.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-971\" src=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a5.png\" alt=\"\" width=\"372\" height=\"74\" srcset=\"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a5.png 372w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a5-200x40.png 200w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a5-50x10.png 50w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a5-60x12.png 60w, https:\/\/www.smartsaleerp.com\/helpdesk\/wp-content\/uploads\/2021\/11\/a5-100x20.png 100w\" sizes=\"auto, (max-width: 372px) 100vw, 372px\" \/><\/a><iframe loading=\"lazy\" title=\"Checking your email\" width=\"643\" height=\"362\" src=\"https:\/\/www.youtube.com\/embed\/7llCI4q38Bo?list=PLF62JtkFHNekhnZwlhmvsJ1uaES9AXjG3\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Click on the CRM &amp; Messaging tab. Select Messages, then choose Email. In the Email Analysis box, you will find new emails, sent emails, outbox emails and expired emails. You can alter the time period to view old messages by changing the dates using the from-to feature. Once the dates&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[3],"ht-kb-tag":[27],"class_list":["post-967","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-how-to-guides","ht_kb_tag-email-and-sms-messages"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/967","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/comments?post=967"}],"version-history":[{"count":2,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/967\/revisions"}],"predecessor-version":[{"id":1287,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb\/967\/revisions\/1287"}],"wp:attachment":[{"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/media?parent=967"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb-category?post=967"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.smartsaleerp.com\/helpdesk\/wp-json\/wp\/v2\/ht-kb-tag?post=967"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}